Shipping policy

At LacobraFit, we are committed to delivering your order quickly, safely, and reliably.

Order Processing

Orders are processed after successful payment confirmation. Once your order has been processed and dispatched, you will receive a shipping confirmation with tracking information, where available.

Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Time

We aim to deliver all orders within 3–5 business days after the order has been confirmed.

Business days do not include weekends or public holidays. Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, customs processing, or other circumstances outside our control.

Shipping Charges

Shipping charges will be calculated and displayed at checkout before you complete your purchase. Any available free-shipping promotions will also be shown at checkout.

Order Tracking

Once your order has been dispatched, tracking details will be sent to the email address or phone number provided during checkout.

Please allow some time for the courier’s tracking system to update after receiving your tracking information.

International Orders

International customers may be responsible for customs duties, import taxes, or other fees charged by the destination country. These charges are not included in the product price or shipping cost unless otherwise stated at checkout.

LacobraFit is not responsible for delays caused by customs inspections or local import procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information at checkout.

Please contact us as soon as possible if you notice an error in your shipping address. We cannot guarantee that an address can be changed after an order has been processed or dispatched.

Additional delivery charges may apply if an order is returned because of an incorrect or incomplete address.

Delayed, Lost, or Damaged Packages

If your order is delayed, lost, or arrives damaged, please contact us with your order number and relevant details. We will work with the courier service to investigate the issue and assist you with the appropriate next steps.

LacobraFit is not responsible for delays caused by the courier, customs authorities, severe weather, natural disasters, strikes, or other events outside our reasonable control.